GrowthTitan Support
Need a hand with GrowthTitan or one of your connected platforms? Reach the support team directly — a human reads every message.
Contact us
support@growthtitan.ai
Best for setup questions, integration issues, and anything you can screenshot.
Phone
Hours & response time
Monday through Friday, 9:00am – 5:00pm Eastern Time.
We respond to every support request within 24 hours.
Frequently asked questions
How do I connect my GoHighLevel account?
Log into GrowthTitan and go to Settings → Channel Connections → Connect GoHighLevel. You will be sent to GoHighLevel to sign in, choose the sub-account you want to connect, and approve the requested permissions. Step-by-step instructions with everything that syncs are on the GoHighLevel setup guide.
How do I connect ServiceTitan?
ServiceTitan is connected the same way — Settings → Channel Connections — and requires API credentials from your ServiceTitan account. If you are not sure which credentials to use or who in your organization can issue them, email support@growthtitan.ai and we will walk you through it.
I have a billing question.
Email support@growthtitan.ai with your company name and we will take care of it. Billing questions are handled by email only so there is a written record on both sides.
Something is not syncing. What should I send you?
Include as much of this as you can — it usually turns a day into an hour:
- Your company name and the platform involved (GoHighLevel, ServiceTitan, etc.)
- What you expected to happen and what happened instead
- An example record and roughly when it should have synced
- A screenshot of the screen you are looking at